Izzbie Privacy Policy

1. Introduction

Welcome to Izzbie (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, share, and protect information when you:

• visit our website;
• use the Izzbie mobile applications (Android, iOS);
• use our desktop applications (Windows via Microsoft Store);
• access our services through APIs, SDKs, or other interfaces.

This Privacy Policy also explains your rights under applicable U.S. privacy laws, such as the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA) and general app store privacy-label requirements.

By accessing or using Izzbie’s services, including installing our apps, clicking “Accept,” or otherwise providing information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information through direct submission, automatic collection, and, optionally, from third parties to provide, improve, and secure our services.

2.1. Information You Provide Directly

• Account registration (e.g., name, email address, username, password)
• Customer support communications
• Billing and payment information processed via third-party payment processors
• Profile or preferences you choose to set

2.2. Automatically Collected Data

When you interact with Izzbie services, we may collect:

• Device identifiers and platform data
• Log data (e.g., app activity, errors, timestamps)
• IP address and approximate location
• Usage analytics and performance metrics
• Cookies and similar technologies

This data is used for app functionality, performance improvement, and security.

3. How We Use Your Information

We may use your information to:

• Provide and maintain our services
• Create and manage user accounts
• Process transactions and send receipts
• Respond to support requests
• Detect and prevent fraud or abuse
• Improve app functionality and user experience
• Comply with legal obligations

We do not sell personal information as defined under CCPA/CPRA.

4. Categories of Personal Information Collected

Under U.S. privacy law frameworks, personal information we may collect includes:

• Identifiers (e.g., email, device IDs)
• Internet or network activity (e.g., usage metrics)
• Technical information (device/system diagnostics)
• Contact information (support requests)
• Billing data (payment processor tokens — we do not store full card details)

We do not collect sensitive personal information, such as exact geolocation data, contacts, photos, or biometrics, unless you explicitly grant access to specific features.

5. Data Sharing & Disclosure

We may share information as follows:

• With our service providers (e.g., analytics, cloud hosting, identity providers)
• To comply with applicable laws, legal processes, or government requests
• In connection with business transfers (e.g., mergers, acquisitions)
• With your consent

We do not share personal information for cross-app ad targeting or sell personal information to third parties.

6. Data Retention

We retain personal information only as long as necessary to:

• provide services
• comply with legal obligations
• resolve disputes
• enforce our agreements

7. Your Privacy Rights (CCPA/CPRA & U.S. Residents)

If you are a California resident, you have certain rights under CCPA/CPRA:

• Right to Know / Access: You can request the categories of personal information we have collected about you, as well as the specific pieces, and how it is used and shared.
• Right to Delete: You may request deletion of your personal information, subject to legal exceptions (e.g., fraud prevention).
• Right to Opt-Out of Sale: Izzbie does not sell personal information as defined by CCPA/CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us:

📧 Email: info@izzbie.com

We will respond within the required statutory timeframes.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Cookies & Tracking Technologies

We use cookies, SDKs, and similar technologies to:

• enable core functionality
• improve performance
• analyze usage patterns

You can manage or disable cookies through your device and browser settings.

10. App Store Privacy Requirements

Google Play

We disclose the types of data collected and how it is used in the Google Play Data Safety section in the Play Console.

Apple App Store

We provide an accurate App Privacy Label in App Store Connect that reflects the categories of data used by the iOS app and their purposes.

Microsoft Store

We disclose any telemetry or diagnostic data in accordance with Microsoft Store requirements.

11. Security

We implement appropriate administrative, physical, and technical safeguards to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify users via app, email, or website announcement.

13. Contact Information

If you have questions about this Privacy Policy, contact: